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Admissions and Records

Phone: 901-333-5924
Fax: 901-333-4473 Macon Cove Campus / 901-333-5630 Union Avenue Campus

Frequently Asked Questions (FAQs)

  1. How do I get my grades?
  2. How do I get my transcripts?
  3. How much do transcripts cost?
  4. How do I find out how much books and materials cost?
  5. How much does it cost to attend Southwest?
  6. When are classes in session?
  7. How do I register for classes?
  8. How can I get a class schedule?
  9. Where to buy textbooks?
  10. Where can I get a parking permit?
  11. How can I pay my bill?
  12. Transferring grades to another college?
  13. What is the first day of class?
  14. What is a transcript?
  15. How do I obtain a college catalog?
  16. When is the deadline for me to drop my class with no penalty?

Q: How do I get my grades?

A: Students may obtain their grades at the end of each term online at My.Southwest.

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Q: How do I get my transcripts?

A: Students who attended Shelby State Community College, State Technical Institute at Memphis or Southwest Tennessee Community College, may request a copy of the permanent records (transcript) by visiting the Admissions and Records office at the Macon Cove or Union Avenue campus, or by mailing or faxing a written request to the Admissions and Records office. The request must include the student's name, social security number or student identification number and signature. Additionally, the student must include the name and address of the person or agency to which the record is to be sent. Students who attended Southwest Tennessee Community College since the fall 2008 semester may log-in to their My.Southwest account to submit an online request.

Mailing Address:

Southwest Tennessee Community College
Office of Admissions and Records
Transcript Request
P.O. Box 780
Memphis, TN 38101-0780

Fax Number: 901-333-5630

A log of where and when academic records were sent will be maintained on the College's computerized system.

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Q: How much do transcripts cost?

A: There is no fee to process transcripts.

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Q: How do I find out how much books and materials cost?

A: The price of books, supplies and materials may be obtained from the College's bookstore.

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Q: How much does it cost to attend Southwest?

A: Please see Schedule of Fees.

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Q: When are classes in session?

A: Southwest operates on an early semester calendar system. The Fall Semester begins late August and ends mid-December. The Spring Semester begins mid-January and ends mid-May. Each semester is approximately 15 weeks long. The Summer Semester, which is fast tracked, is comprised of two sessions, approximately five weeks in length. The Extended Summer term is approximately 10 weeks. The Academic Calendar is published in the front of the college catalog and by term in the Schedule of Classes each semester.

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Q: How do I register for classes?

A: Students must take these steps to register:

Students who apply for admission late (less than a month prior to regular registration) and have not received admission letters should contact the Admissions and Records office for registration instructions. Some students may be allowed to register for one term without having all admission requirements met. The student’s registration for future terms will be placed on hold until the admissions file is complete. Required documentation must be on file for those receiving Veteran’s benefits and federal financial aid.

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Q: How can I get a class schedule?

A: To find out more about courses offered at Southwest, you can use our Catalog Search to view descriptions of our courses or the Class Schedule Search to see when and where a class is being offered.

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Q: Where to buy textbooks?

A: Textbooks may be purchased in the college's bookstore located in the Farris Building on the Macon Cove Campus or the C Building on the Union Avenue Campus.

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Q: Where can I get a parking permit?

A: The parking permit can be obtained from the Police Services/Public Safety office located in the Farris building at Macon Cove Campus and the Parrish building first floor on Union Avenue Campus. The parking permit is valid for one semester. Hang the parking drop tags to front rear view mirror. Always use designated student-parking spaces.

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Q: How can I pay my bill?

A: Students may pay tuition and other applicable fees are payable at registration each semester by logging-in to their My.Southwest account, or in the Cashier's Office. Fees maybe paid by cash, check, or credit card (American Express, Discover, MasterCard, and Visa). Students who have not met their financial obligations will not be admitted to class. If student's fees are to be paid by someone other than themselves (vocational rehabilitation, private scholarship, employer, etc.) arrangements should be made with the Cashier's Office before registration.

Southwest offers deferred payment to eligible students. The deferred payment plan will allow students to make an initial payment of one-half their fees when they enroll and defer the balance due until later in the semester. To be eligible, students must enroll in three credit hours or more. Students will be required to pay 50 percent of eligible charges (which include maintenance, tuition, technology access, campus access and student activity fees) plus any other fees due, such as application and late registration fees, at the time of registration. The balance of the charges can be paid in two equal installments on pre-established due dates during the term.

Students must be in good academic standing at the college, sign a deferred payment contract and pay a $10 non-refundable service fee to participate in the program.

The deferred payment plan is available for the fall and spring semesters only. For more information, call the Cashier's Office at 901-333-5292.

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Q: Transferring grades to another college?

A: Students, who attended Shelby State Community College, State Technical Institute at Memphis or Southwest Tennessee Community College, may request a copy of the permanent records (transcript) by sending or faxing a written request to the Admissions and Records Office. The request must include the student’s name, social security number or student identification number and signature. Additionally, the student must include the name and address of the person or agency to which the record is to be sent. Students who attended Southwest Tennessee Community College since the fall term of 2008 may log-in to their My.Southwest account to submit an online request.

Mailing Address:

Southwest Tennessee Community College
Office of Admissions and Records
Transcript Request
P.O. Box 780
Memphis, TN 38101-0780

Fax Number: 901-333-5630

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Q: What is the first day of class?

A: Please check the Academic Calendar.

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Q: What is a transcript?

A: The transcript is the permanent record of a student. The record consists of: student name, social security number or student identification number, courses enrolled each term, cumulative grade point average (GPA), term GPA, hours attempted, hours earned, grades, quality point earned, degrees and certificates earned, academic program(s), honors, academic status, and transfer credit. The permanent record will be maintained online and will be available on-campus in the Admissions and Records office as well as stored on disc at various locations. Online processes are backed up nightly.

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Q: How do I obtain a college catalog?

A: The college catalog is available online.

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Q: When is the deadline for me to drop my class with no penalty?

A: Please check the Academic Calendar.

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