Frequently Asked Questions (FAQs)

Here are answers to a few of the most commonly asked admission questions. If you still need assistance, contact Admissions and Records.

  1. How do I get my grades?
  2. What is a transcript?
  3. How do I request a transcript?
  4. How much do transcripts cost?
  5. How do I find out how much books and materials cost?
  6. How much does it cost to attend Southwest?
  7. When are classes in session?
  8. How do I register for classes?
  9. How can I get a class schedule?
  10. Where to buy textbooks?
  11. Where can I get a parking permit?
  12. How can I pay my bill?
  13. Transferring grades to another college?
  14. What is the first day of class?
  15. How do I obtain a college catalog?
  16. When is the deadline for me to drop my class with no penalty?

Q: How do I get my grades?

A: Students may obtain their grades at the end of each term at My.Southwest Online Services.

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Q: What is a transcript?

A: The transcript is the permanent academic record of credit and will report student's name and identification number, courses enrolled each semester, cumulative grade point average (GPA), semester GPA, credit hours attempted, credit hours earned, grades, grade points earned, degrees and certificates earned, academic program(s), honors, academic status, and transfer credit.

The transcript for Continuing Education units (C.E.U.s) shall be a permanent record of non-credit education and will report student's name and identification number; courses enrolled in each semester by course title; number and continuing education units and grades.

Southwest houses the transcripts of two former colleges: Shelby State Community College and State Technical Institute at Memphis. Additions, deletions or changes cannot be made to these transcripts.

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Q: How do I request a transcript?

A: Students who attended:

Completed Request for Academic Transcript (PDF) [Size: 37 KB], requires Adobe Reader, forms should be returned to the Admissions Office in person, by fax, or U.S. Postal Service.

Locations:

Fax Number: 901-333-5630

Mailing Address:

Southwest Tennessee Community College
Office of Admissions and Records
Transcript Request
P.O. Box 780
Memphis, TN 38101-0780

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Q: How much do transcripts cost?

A: There is no fee to process transcripts, however, transcripts are not released if the student has any outstanding financial obligations with the College.

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Q: How do I find out how much books and materials cost?

A: The price of books, supplies and materials may be obtained from the College's bookstore.

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Q: How much does it cost to attend Southwest?

A: Please visit the Tuition page.

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Q: When are classes in session?

A: Southwest operates on an semester calendar system. The fall semester begins in late August and ends in mid-December. The spring semester begins in mid-January and ends in mid-May. Each semester is approximately 15 weeks long. Within the summer semester, which is fast-tracked, are two summer sessions, each approximately five weeks in length; and an extended summer term of approximately 10 weeks. The flex semesters, which are two fast-tracked sessions, are offered during the fall and spring semesters only, each approximately seven weeks in length. Please check the Academic Calendar for additional information.

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Q: How do I register for classes?

A: Students must take these steps to register:

Students who apply for admission late (less than a month prior to regular registration) and have not received admission letters should contact the Admissions office for registration instructions. Some students may be allowed to register for one term without having all admission requirements met. The student's registration for future terms will be placed on hold until the admissions file is complete. Required documentation must be on file for those receiving Veteran's benefits and federal financial aid.

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Q: How can I get a class schedule?

A: To find out more about courses offered at Southwest, you can use our Catalog Search to view descriptions of our courses or the Class Schedule Search to see when and where a class is being offered.

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Q: Where to buy textbooks?

A: Textbooks may be purchased in the college's bookstore located in the Farris Building on the Macon Cove Campus or the C Building on the Union Avenue Campus.

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Q: Where can I get a parking permit?

A: The parking permit can be obtained from the Police Services/Public Safety office located in the Farris Building, Macon Cove Campus and the Parrish Building first floor, Union Avenue Campus. The parking permit is valid for one semester. Hang the parking drop tags to front rear view mirror. Always use designated student-parking spaces.

Note: If your Parking/Registration Permit is lost, stolen, or damaged it may be replaced for $5, payable at the Cashier's Office.

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Q: How can I pay my bill?

A: Students may pay tuition and other applicable fees are payable at registration each semester by logging into their account via My.Southwest Online Services, or in the Cashier's Office. Fees maybe paid by cash, check, or credit card (American Express, Discover, MasterCard, and Visa). Students who have not met their financial obligations will not be admitted to class. If student's fees are to be paid by someone other than themselves (vocational rehabilitation, private scholarship, employer, etc.) arrangements should be made with the Cashier's Office before registration.

Southwest offers deferred payment to eligible students. The deferred payment plan will allow students to make an initial payment of one-half their fees when they enroll and defer the balance due until later in the semester. To be eligible, students must enroll in three credit hours or more. Students will be required to pay 50 percent of eligible charges (which include maintenance, tuition, technology access, campus access and student activity fees) plus any other fees due, such as application and late registration fees, at the time of registration. The balance of the charges can be paid in two equal installments on pre-established due dates during the term.

Students must be in good academic standing at the college, sign a deferred payment contract and pay a $10 non-refundable service fee to participate in the program.

The deferred payment plan is available for the fall and spring semesters only. For more information, call the Cashier's Office at 901-333-5292.

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Q: Transferring grades to another college?

A: Please refer to the "How do I request a transcript?" question.

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Q: What is the first day of class?

A: Please check the Academic Calendar.

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Q: How do I obtain a college catalog?

A: The college catalog is available online.

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Q: When is the deadline for me to drop my class with no penalty?

A: Please check the Academic Calendar.

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