Global Business Development Import/Export Processes and Documentation

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Global Business Development

The Import/Export Processes and Documentation course is designed to prepare students for professional positions as International Customer Service or Operations Agents in Freight Forwarding (Air/Ocean), Breakbulk, Trucking and Cargo Handling companies.

Current logistics personnel as well as those looking to enter the profession with little or no knowledge of global trade and transportation are encouraged to apply.

Why choose logistics for a career?

The logistics industry is looking to hire workers with a skillset that goes beyond packaging. Given the nation’s changing trade policies and growth of the internet marketplace, companies are looking to hire individuals with a knowledge of global trade and transportation.  The Import/Export course offers new and current logistics students significant upward mobility and more earning power for the future.  According to US Department of Commerce reports, the average median annual salary ranges from $26,000 for stock clerks to $93,000 for purchasing managers.

What types of jobs require these skills?

  • Import/Export Specialist Freight Forwarding
  • Custom Compliance Specialist
  • Import/Export Customer Service Representative
  • Import/Export Specialist
  • Import/Export Analyst 1

What will I learn in the program?

Upon successful completion of this course, students will have an understanding of the following topics:

  • Fundamentals of Global Supply Chain;
  • Actions that a Buyer/Seller must take and specific benchmarks met to culminate an Import or Export relationship;
  • Freight Forwarders role in ensuring shipment documents are accurate and complete;
  • Terms of Sale (Incoterms); Terms of Trade; Terms of Payment; Methods of Payment;
  • Commercial Invoice; Packing List; Certificate of Origin; SLI/SED; Licenses;
  • Dangerous Goods Movements and Documentation; Trucking/Rail component;
  • Carnets; U.S. Fish and Wildlife/USDA; Homeland Security; TSA/(shipment screening);
  • Security and Compliance; Booking shipments with Air/Ocean Carriers;
  • Import Processes; Customs Procedures, Rules, and Regulations;
  • Classification of Shipments; Duty Drawback; Labeling and Markings;
  • Quotas; Free Trade Zone (FTZ); Transshipments; Dumping; IATA/FIATA and FMC

What is the course fee?

The cost for the 12-week course is $999.

When does the class meet?

Global Business Development – Import/Export Processes and Documentation is a 12-week course that meets 2 hours per week on Monday and Wednesday.

Course Schedule

February 18 – May 13
9-11 a.m.

February 20 – May 15
6-8 p.m.

* (No classes week of Spring Break)

Where are the classes held?

All classes are held at the Macon Cove Campus in Academic Building B, Room 131.

What credits will I earn?

At the end of the course, students obtain 24 Continuing Education Units.

How to Register

Register online at
By Fax at (901) 333-4519
Visit the Office of Continuing Education on the Macon Cove Campus, Freeman Building, Room 100.  Business hours are Monday – Friday, 8 a.m.–4:30 p.m.


Kathy Simpson
Phone: (901) 333-4036