Southwest is certified to offer WorkKeys assessment and training
services. The WorkKeys Service Center, licensed by ACT,
provides an integrated workforce skills analysis system to help employers
identify skills required for jobs in their company, skill levels of prospective
for incumbent employees, and training to close the skill gap. WorkKeys assess the following basic employability skills: Reading for Information,
Applied Mathematics, Applied Technology, Listening, Locating Information,
Observation, Teamwork, Writing and Business Writing. Companies that use WorkKeys to assess their workforce typically achieve substantial
benefits including improved employee selection and advancement procedures,
reduced overtime, reduced turnover, increased productivity, fewer legal
challenges over hiring processes, and improved employee morale. Services
include:
- The Job Profile analyzes the job to determine the skills and skill
levels required to perform the job.
- An Assessment is used to determine the skills of current and prospective
employees.
- Instructional Support allows
employers to design customized training programs to address skills gaps.
- Research and Reporting allows employers to review and analyze data to identify trends and make
fact-based decisions.
For
more information, please contact Amy Shead (ashead@southwest.tn.edu)
at (901) 333-4222.
