Customer Survey

This survey will be used to evaluate library services, as well as staff performance. Select a library and rate your level of agreement with the questions.

Scale: 1 is low - 5 is high

* Denotes a required field.

* Bert Bornblum Gill Center Parrish

Maxine A. Smith Center Whitehaven Center

1. I frequently visit the Library.
1 2 3 4 5

Comments

2. How satisfied are you with our services?
1 2 3 4 5

Comments

3. How would you rate our books and magazines?
1 2 3 4 5

Comments

4. Are library hours adequate for your needs?
1 2 3 4 5

Comments

5. Are the services provided by the staff of the highest quality?
1 2 3 4 5

Comments

6. How well have we educated and informed you about CyberCat?
1 2 3 4 5

Comments

7. How well have we educated and informed you about the electronic databases?
1 2 3 4 5

Comments

8. How would you rate the electronic databases?
1 2 3 4 5

Comments

9. How easy is it to find what you need?
1 2 3 4 5

Comments

10. Please rate the Library's web page on usefulness and accessibility.
1 2 3 4 5

Comments

11. How were the physical resources during your last visit (lighting, temperature, noise level)?
1 2 3 4 5

Comments

12. Please rate the availability of computers since the implementation of the time usage software.
1 2 3 4 5

Comments

13. Suggestions for Improvements