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Customer Survey

This survey will be used to evaluate library services, as well as staff performance. Select a library and rate your level of agreement with the questions.

Ratings Scale
5 = Outstanding, 4 = Good, 3 = Fair, 2 = Needs Improvement, 1 = Poor and Unacceptable

* Denotes a required field.

 *  Bert Bornblum  Gill Center  Parrish

      Maxine A. Smith Center  Whitehaven Center

1. I frequently visit the Library.
5

Comments

2. How satisfied are you with our services?
5

Comments

3. How would you rate our books and magazines?
5

Comments

4. Are library hours adequate for your needs?
5

Comments

5. Are the services provided by the staff of the highest quality?
5

Comments

6. How well have we educated and informed you about CyberCat?
5

Comments

7. How well have we educated and informed you about the electronic databases?
5

Comments

8. How would you rate the electronic databases?


Comments

9. How easy is it to find what you need?
5

Comments  

10. Please rate the Library's web page on usefulness and accessibility.
5

Comments

11. How were the physical resources during your last visit (lighting, temperature, noise level)?
5

Comments

12. Please rate the availability of computers since the implementation of the time usage software.
5

Comments


13. Suggestions for Improvements