Multi Line Phones

DTERM (Multi-Line) Telephone Instructions

FUNCTION KEY ACTIVITIES

Feature + 1 Turns microphone on or off Feature + 2 Adjusts handset receiver or speaker volume (volume is adjusted for the one call only and will then revert to the original volume default) Feature + 3 Selects ringer tone (four different tones are available) Feature + 4 Adjusts transmission/receiving volume (this will set volume in handset and speaker as
adjusted with Feature + 2 as your default)

PLACE AN OUTSIDE CALL

Local

Dial 9 (Trunk Access)
Dial desired telephone number

Long Distance

Dial the long distance number, always beginning with 9 to reach an outside line (example: 9+1+(555) 555-5555)
You will hear a stutter tone
Enter your 6 digit Personal Identification Code (PIN)
Your long distance call will be connected

ANSWERING A CALL HANDS-FREE

Receive incoming call, Respond to call hands-free--Press MIC Soft button

TRANSFER A CALL

With call in progress, press Transfer button
Dial extension (you may wait to speak to party you are transferring call to)
Hang up when transfer is connected

CALLER PICKUP GROUP

This is used to answer any ringing phone in your group:
Lift handset
Press Pick Soft Key (or *7)
Connection to calling party is established

LAST NUMBER REDIAL

Press Redial button, last number dial is displayed
Press Redial button until desired number is displayed (up to 5 previously dialed numbers)
Press *. The number on the display is automatically dialed.
When part answers, lift handset or press Speaker button to speak hands-free

CALL FORWARDING – ALL CALLS

Lift handset or press Speaker button, receive dial tone.
Press Forward All button (or # 2)
Dial extension to receive forwarded calls
FWD LED lights for your extension.
Replace handset or press Speaker button.

TO CANCEL CALL FORWARD – ALL CALLS

Lift handset or press Speaker button
Press Forward All button (or * 2)
Forwarding is canceled

CALL FORWARDING – NO ANSWER

Lift handset or press Speaker button
Press FDN soft key (or # 4)
Dial extension to receive forwarded calls
FDN LED lights for your extension
Replace handset or press Speaker button.

CANCEL CALL FORWARDING – NO ANSWER

Lift handset or press Speaker button
Press FDN soft key (or * 4)
Replace handset or press Speaker button.

CALL FORWARDING – BUSY

Lift handset or press Speaker button
Press FDB soft key (or # 8)
Dial extension to receive forwarded calls
FDB LED lights for your extension
Replace handset or press Speaker button.

CANCEL CALL FORWARDING – BUSY

Lift handset or press Speaker button
Press FDB soft key (or * 8)
Replace handset or press Speaker button.

CONFERENCE CALL

With first call in progress, press Transfer button.
Dial desired number (extension, external or long distance number – if external or long distance, 9 must be dialed to access an outside line).
After call is answered, press the Conf button (CONF LED lights).
Three-way conference is established.

RECALL

Press Recall to terminate established call and reseize internal dial tone.

TO PROGRAM SPEED CALLING ONE TOUCH BUTTONS

Press the Feature button.
Press the Speed Call button you wish to store the speed call number.
Enter 9 (local number access) then phone number to be stored.
Press the Feature button to end.

FEATURE ACCESS CODES FOR SINGLE LINE PHONE

CODE FEATURE # 2 Call Forward – All Calls * 2 Cancel Call Forward – All Calls # 4 Call Forward – No Answer * 4 Cancel Call Forward – No Answer * 6 Trunk Queuing (this is used when you reach a busy phone and wish to be called back when the line is free) # 6 Cancel Trunk Queuing * 7 Answer call on a phone in your Caller Pickup Group # 8 Call Forward – Busy * 8 Cancel Call Forward – Busy ** Last Number Redial ** + Extension number Directed Call Pickup (answer a phone not in your Caller Pickup Group)