Ask a Librarian

Please use one of the alternative methods to contact a librarian for assistance.

Research Coach

If you need research help complete the Request for a Research Coach form..

Ref Chatter

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Use the live chat service to get assistance from a librarian. Service is available Monday – Thursday 8 a.m. to 8 p.m. Fridays 8 a.m. to 4 p.m. Use the offline service to send an email.

Text

Contact a Librarian by texting 901-310-3889. Service is available Monday – Thursday 8 a.m. to 8 p.m. Fridays 8 a.m. to 4 p.m. After-hour messages will be answered the following day.

Facebook

Connect with us on Facebook and submit a text message.

Telephone

• Contact an InfoNet Library near you by calling:
Bert Bornblum Library (Macon Cove Campus) 901-333-4717
Jess Parrish Library (Union Avenue Campus) 901-333-5135
Gill Center Library 901-333-5979
Maxine A. Smith Center Library 901-333-6037
Whitehaven Center Library 901-333-6442

Embedded (PAWS)

Librarian are assigned to work with you and your instructor throughout the course of the semester. Locate Ask a Librarian on the class list and post a question. Be as specific as possible to reduce delay.

Bomgar

Having problems from home? Remote library support is available with Bomgar. Contact a librarian for additional assistance.

Email

Send email requests to libraryinfo@southwest.tn.edu when Chat Service is not available.

Alternative Methods

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