Saluqi Orientation FAQs

The following are frequently asked questions about Saluqi Orientation.

General Questions

Saluqi Knowledge (pre-Orientation) is not a test. It is a pre-orientation session that’s required of all new students before you can register for orientation. It consists of information related to federal and state policies that covers an array of diverse topics such as, drug and alcohol awareness, Title IX and FERPA to name a few. This information is provided to ensure you are well-informed about these topics before becoming a Saluqi.

Orientation is a required program for new students (optional for parents) to help them prepare for the start of school. We will discuss topics that will help you to be successful in your first year at Southwest. You also will be able to register for classes. If you are unable to attend an in-person orientation session, you can complete it online. You will be given the option to complete the Online Orientation once you complete Saluqi Knowledge (pre-orientation). If you do your orientation online, you will need to set up a separate meeting with your advisor to register for classes.

The on-campus orientation is a half-day session. It is approximately 8 a.m.–noon. Also, we will offer some night sessions from 4–7 p.m.

No, however we strongly encourage parents, guardians, and/or other family members to attend orientation. There is a lot of information that will be new to students; it will be helpful to have a second set of ears.

Yes, if you leave you will miss crucial information meant to help you navigate the college experience at Southwest. You’re here to learn about your first year at Southwest and we want you to start your education ready for success!

The My.Southwest Student Portal is a internal student website that contains all personal academic information and communications for each student.

AdvisorTrac is a software utility that enables advisors to register students. If you can log in, but are still not sure how to navigate the portal to register, please contact your enrollment specialist. Your enrollment specialist’s name is located in the My.Southwest College Portal. You may also call (901) 333-5924 and we will be happy to connect you with your enrollment specialist.

Registering for Orientation

Submit all documents for admissions (official high school transcript, official college transcripts – if needed - official ACT scores, proof of citizenship and the immunization health history form), create your My.Southwest College Portal profile at, and complete the Saluqi Knowledge module at

Sign-in to the PAWS online course system. You will then log-in using the same user name and password that you created for yourMy.Southwest College Portal. Select the Saluqi Knowledge by clicking on the waffle icon at the top right of the page and complete the course. If you do not see the icon, scroll down to the My Courses section, and it will be listed there too. After completing Saluqi Knowledge, you will have the option to continue to complete online orientation or complete an in-person orientation session. If you wish to complete an in-person orientation session, sign-in to the AdvisorTrac system, where you will be able to select the orientation session (date, time and location) you wish to attend.

Check your My.Southwest College Portal username and password and make sure they are correct. If you need to reset your password, go to your My.Southwest College Portal and select the “Reset Password” option located under the ‘Login’ button. Once you have done this, you will need to close your browser. Re-open your browser and navigate back to the My.Southwest College Portal and log in with your new password. You can register by following the instructions in the How do I register section.

If you are still having difficulty logging into your account, please contact the Macon Cove Campus Help Desk at 901-333-4357.

Session Questions

If your plans change and you are unable to attend your session, please log back in to AdvisorTrac and schedule a new session.

If you miss your orientation session, please log back in to AdvisorTrac and schedule a new session. If there are no sessions available, please complete the online orientation and schedule a meeting with your advisor to register for your classes.

Course Registration

While you can schedule a meeting with your advisor, we highly encourage first-time students to attend new student orientation in person. If you do not attend in person, you must do online orientation. Also, remember that orientation is only half a day and provides you with more information than just scheduling classes. That half a day can make a lot of difference in your academic success.

We will do our best to make sure you get the classes you need. Attending orientation as early as possible is a great way to optimize getting the classes you want and need.

Other Offices

Of course. Our offices are open Monday through Thursday, 8 a.m. - 6 p.m., and Friday, 8 a.m. - 4:30 p.m. You may wish to visit the following offices for more information: financial aid, cashiers office, and the Center for Access (Disability Services). Many other administrative offices are open during these hours as well.

In order to get your ID made, you will need to show proof of enrollment in classes and verification of paid tuition or financial aid award. Verification of paid tuition or financial aid award can be in the form of: