Student Ombudsperson
Students enrolled at Southwest who need help resolving a problem they are having at the college may seek help from the student ombudsperson.
The student ombudsperson is appointed by the College President to:
- Help students resolve college-related challenges and issues in accordance with applicable College policies and procedures,
- Listen considerately and confidentially to students’ concerns and provide the necessary guidance to help them advocate on their own behalf to faculty and staff, and
- Honor the College’s mission, vision and core values by providing exceptional service and fostering student success.
What the Student Ombudsperson will or will not do:
- Speak with a Southwest student regarding concerns
- Offer guidance on how to address faculty and staff
- Refer a student to the correct department(s)
- Advise a student on how to schedule a meeting with the appropriate Southwest employee
- Speak with parents or other individuals on behalf of a student
- Consult faculty and staff for a student
- Contact department(s) to address concerns for a student
- Schedule a meeting for a student or attend the meeting
Southwest students should refer to the Southwest Student Handbook/Planner and the Southwest Policy Manual for a possible resolution to their issue before reaching out to the ombudsperson. After this, if more information is needed, students may request assistance from the student ombudsperson in the following ways:
- Complete a Request for Assistance Form
- Email ombudsperson@southwest.tn.edu
- Dial 901-333-6049
- Visit Union Avenue Campus, Parrish Bldg., Room 221
Contact Us
- Harry Taylor Student Ombudsperson
- ombudsperson@southwest.tn.edu
- 901-333-6049
-
Parrish Bldg, Room 221
Union Avenue Campus