The Library offers many options for getting help when you have questions or concerns.
If you need research help, complete the Request for a Research Coach form.
Use the live chat service to get help from a librarian. We offer the service Monday through Thursday 8 a.m.–8 p.m., Fridays 8 a.m.–4 p.m and Saturday 8 a.m. -1 p.m. when scheduled. For times when the Chat service is offline, you can send an email.
Contact a Librarian by texting 901-310-3889. This service is offered Monday through Thursday 8 a.m.–8 p.m., Fridays 8 a.m.–4 p.m and Saturday 8 a.m. -1 p.m. when scheduled. After-hours messages will be answered the following business day.
Connect with us on Facebook and submit a text message.
Bert Bornblum Library 901-333-4717
Jess Parrish Library 901-333-5135
Gill Center Library 901-333-5979
Maxine A. Smith Center Library 901-333-6037
Whitehaven Center Library 901-333-6442
Librarians are assigned to work with you and your instructor throughout the course of the semester. Locate “Ask a Librarian” on the class list in PAWS and post a question. Be as specific as possible to reduce delay.
Bomgar remote support
Having problems from home? We offer remote computer support with Bomgar. Contact a librarian for help with this service.
Send email requests to firstname.lastname@example.org at times when the Chat Service is offline.
- Bert Bornblum Library (Macon Cove Campus)
- Jess Parrish Library (Union Avenue Campus)
- Gill Center Library
- Maxine A. Smith Center Library
- Whitehaven Center Library