Virtual Fridays

Southwest Tennessee Community College services and classes are virtual on Fridays except the Friday-only classes that are held at the Macon Cove and Union Avenue campuses. 

All Southwest offices provide service and response virtually. Calls to Southwest offices on Fridays will be responded to by close of business the following business day.

Please note that the campus bookstores and cafeterias are closed on Virtual Fridays.

What’s Open on Campus on Virtual Fridays



Q: How can I reach Advising?
A: Call Advising at 901-333-5122 or by email the office at
Q: How can I schedule an appointment with Advising?
A: Use the Navigate app to schedule an appointment. NOTE: During the month of August, you may see an advisor on a walk-in basis and do not need to schedule an appointment.

Q. How do I contact Admissions about the status of my application?
A. Use the Navigate app to set up a phone or virtual appointment with your enrollment specialist. Find the name of your assigned Enrollment Specialist at

Q. How do I contact Admissions and Records by phone?
A. Contact the Admissions and Records Call Center at 901-333-5924. 


Q. How do I contact the bookstore on Fridays?
A. Contact the bookstores at or

Q. How do I buy books on Fridays?
A. The campus bookstores are closed Fridays. Books are available for purchase online 24 hours a day, 7 days a week  Purchases may be picked up curbside at Macon Cove or Union Avenue campuses Monday-Thursday or shipped to a home address.  

Curbside Pickup
Curbside pickup is available 9 a.m. - 1:00 p.m. Monday through Thursday at both locations. Please REMEMBER online orders take time to process and will be available 24 hours after you place your order on the next business day.  You must present an ID and online number for curbside pickup.

You may choose to ship your books using one of the following shipping methods:
• Standard Shipping to your home - $7.50
• Faster Shipping - $13.99
• Fastest Shipping - $19.99

For more bookstore information, visit

Q:  How can I reach Career Services on Virtual Fridays?
A:  Use the Navigate app to schedule an appointment. You also may call 901-333-4180 or email the office at from 8:00 a.m.- 4:30 p.m. 
Q: What can I do if I am undecided about my career and major?
A:  Take the free Career Coach assessment and schedule an appointment with Career Services to review your results. 

Q: How do I get assistance with academic and classroom accommodations?
A: Email the Center for Access at

Q:  How do I contact the Cashier’s Office for questions about my account?
A:  Contact the Cashier’s Office at or 901-333-5292 for assistance or more information.

Q: How do I get help with my FAFSA, TN Promise/TN Reconnect, Verification, and other Financial Aid issues?
A: Find the name of your Financial Aid Specialist here: Use the Navigate app to schedule an appointment. 
Q: How do I get assistance from Financial Aid by phone?
A: Please call 901-333-5960, Fridays 8:00 a.m. - 4:30 p.m.

Q: How do I request a transcript or other records?
A:  Visit your student portal at My.Southwest to request records documents.

Q: How do I pay my fees when the Cashier’s office is working virtually?
A: Whenever possible pay tuition and fees online. Log into the My.Southwest portal and select:

  • “Registration/Online Services”, then
  • “Student”, then
  • “Student Account”, then
  • “Make a Payment”
  • “Login” if prompted
  • Select “Open Online Bill Pay”; this will take you to Touchnet

Q: How do I sign up for an electronic refund?
A:  Sign into your My.Southwest portal and select:

  • “Registration/Online Services”, then
  • “Student”, then
  • “Student Account”, then
  • “Make a Payment”, and
  • “Login”
  • Next, select:
  • “Open Online Bill Pay”
  • “Electronic Refunds”
  • “Set Up Account” and enter all required information
  • Next, select “Continue”.
  • Review and agree to terms and conditions, then select “Continue”.

All done! “Your new ACH refund account has been saved” should appear.

Q: How do I get a student photo ID card?
A:  Email
Q: How can I make an appointment with the Mental Health Counselor?
A: Email the counseling office at

Q: How can I receive assistance with food, housing, emergency grants and other social services?
A:  Email Social Services at

Q: How do I reach a Success Coach on Virtual Fridays?
A: Use the Navigate app to schedule an appointment. You may also email the Student Success Office at, or call 901-333-4324. 

Q:  How do I get assistance with placement testing, exit exams and other testing services?
A:  Call Testing Services at 901-333-4170 or email
Q:  How do I schedule a testing appointment?
A:  To schedule a testing appointment, visit