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Request a work order for ITS to provide a service at:

After Hours Support

Faculty and staff - For support using classroom and office technology, including computers, printers, or other devices, call the Help Desk at 901-333-4357 (HELP), choose option 4.

After hours support for Faculty and staff is only available during the semester.

TN eCampus Help Desk

If you experience trouble logging in to the D2L Learning Management System, resetting your password or viewing content in your course, contact the Technical Support Help Desk team.

The walk-in help desk provides students and faculty access to technical support delivered with a personal touch. In person technical support is available at our Macon Cove campus location. We offer support with the following problems:

  • Login Issues/Password Resets
  • E-mail Accounts
  • Microsoft Application Suites
  • Wireless Network Access

Walk Up Helpdesk

Walk Up Helpdesk Location:

  • Macon Cove Campus
    Bornblum Library – Suite 113
    Memphis, TN 38134
  • Help Desk Hours:
    Monday - Friday
    8 a.m.-4:30 p.m.
  • Phone:
    901-333-4357 [HELP]


Related Links

ITS Locations/Hours

  • ITS Main Office
  • Macon Cove Campus Farris Building Room 1001
  • 8 a.m.-4:30 p.m.
  • Client Service and Support
  • Macon Cove Campus Farris Building Room 1024
  • Union Avenue Campus A Building Room114
  • General HoursMonday - Friday
    8 a.m.-4:30 p.m.
  • Hours During SemesterMonday - Thursday
    6:30 a.m.-7 p.m.
  • Multimedia Services and Digital Production
  • Macon Cove Campus Freeman Building Room 103
  • Monday - Thursday
    8 a.m.-8 p.m.
  • Friday
    8 a.m.-4:30 p.m.
  • Union Avenue Campus B Building Room102
  • Monday - Friday
    8 a.m.-4:30 p.m.
  • Helpdesk
  • Macon Cove Campus Bornblum Library, Room 113
  • 901-333-4357 [HELP]
  • Monday - Friday
    8 a.m.-4:30 p.m.

Contact Us